Legal
Privacy Policy
This Privacy Policy explains how Shandong Jinda Special Cable Group Co., Ltd. collects, uses, and protects your personal information when you interact with our website and services.
Last updated: June 1, 2025
Shandong Jinda Special Cable Group Co., Ltd. ("Jinda Cable", "we", "us", or "our") is committed to protecting the privacy and security of personal information provided by visitors, customers, partners, and business contacts who interact with our website at jindacablegroup.com and related services. This Privacy Policy is designed to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR), the Personal Information Protection Law of the People's Republic of China (PIPL), and other applicable international privacy laws.
Company Information
The data controller responsible for your personal information is:
- Company Name
- Shandong Jinda Special Cable Group Co., Ltd.
- Registered Address
- No. 1377 Wode Avenue, Ping'an Subdistrict, Changqing District, Jinan City, Shandong Province, China
- General Enquiries
- info@jindacablegroup.com
- Website
- jindacablegroup.com
Information We Collect
We collect personal information only to the extent necessary to provide our services, respond to inquiries, and fulfill our legitimate business purposes. The categories of information we may collect include:
A. Information You Provide Directly
- --Contact details: Full name, job title, company name, business email address, telephone number, and country/region.
- --Inquiry content: Product specifications, technical requirements, quantity estimates, project descriptions, and any other information submitted via our quote request forms or email correspondence.
- --Communication records: Messages, emails, and correspondence exchanged with our sales, technical, or customer service teams.
- --Business information: Company registration details, trade references, and procurement documentation provided in the context of establishing a business relationship.
B. Information Collected Automatically
- --Usage data: Pages visited, time spent on pages, referring URLs, search queries, and navigation paths within our website.
- --Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language settings.
- --Cookies and tracking data: Session cookies, persistent cookies, and similar technologies as described in Section 8.
C. Information from Third Parties
- --Business contact information obtained from trade directories, industry exhibitions, or professional networking platforms (e.g., LinkedIn) where you have made such information publicly available for business purposes.
- --Referrals from existing customers, partners, or agents who have provided your contact information with your knowledge.
How We Use Your Information
We use the personal information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Responding to Inquiries | To process and respond to quote requests, technical inquiries, product specification questions, and general correspondence in a timely and accurate manner. |
| Business Relationships | To establish, manage, and maintain commercial relationships with customers, distributors, agents, OEM partners, and EPC contractors. |
| Order Fulfillment | To process purchase orders, coordinate logistics and delivery, issue invoices, and provide after-sales technical support. |
| Technical Communication | To send product datasheets, technical specifications, certification documents, and application guides relevant to your stated requirements. |
| Marketing Communications | To send product updates, industry news, exhibition invitations, and promotional materials -- only where you have provided consent or where we have a legitimate interest and you have not opted out. |
| Website Improvement | To analyze website usage patterns, improve content and navigation, conduct A/B testing, and optimize user experience for technical and procurement professionals. |
| Legal Compliance | To comply with applicable laws, regulations, export control requirements, customs obligations, and lawful requests from governmental authorities. |
| Fraud Prevention | To detect, prevent, and investigate fraudulent activity, security breaches, and other unauthorized or illegal conduct. |
Legal Basis for Processing
Where the GDPR or similar data protection frameworks apply, we rely on the following legal bases to process your personal information:
Contractual Necessity
Processing necessary to perform a contract with you or to take pre-contractual steps at your request, such as preparing quotations and processing orders.
Legitimate Interests
Processing necessary for our legitimate business interests, including B2B marketing, fraud prevention, and website analytics, provided these are not overridden by your rights.
Legal Obligation
Processing required to comply with applicable laws, including tax regulations, trade compliance, export control laws, and regulatory reporting obligations.
Consent
Where we rely on your consent (e.g., for non-essential cookies or direct marketing), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
Service Providers and Processors
We engage trusted third-party service providers to operate our website, manage email communications, process payments, provide logistics and freight services, and conduct analytics. These providers are contractually obligated to process data only on our instructions and to implement appropriate security measures.
Affiliated Companies and Production Bases
We may share information within the Jinda Cable group of companies -- including our five production bases in Tianjin, Liaoning, Heilongjiang, Shandong, and Xi'an -- for the purposes of order fulfillment, technical support, and business operations.
Authorized Agents and Distributors
Where you have been referred to us by or are working through an authorized regional agent or distributor, we may share relevant information with that agent to facilitate your inquiry or order.
Legal and Regulatory Requirements
We may disclose personal information when required by law, court order, governmental authority, customs and export control regulations, or to protect the rights, property, or safety of Jinda Cable, our customers, or the public.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to equivalent privacy protections.
International Data Transfers
As a global B2B manufacturer exporting to over 50 countries, we may transfer your personal information internationally. Our primary operations and data processing activities are based in the People's Republic of China. When we transfer personal data to or from countries outside your jurisdiction, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, including:
- --Standard contractual clauses approved by relevant data protection authorities;
- --Adequacy decisions recognizing equivalent data protection standards;
- --Contractual obligations requiring recipient parties to maintain equivalent data security standards.
For inquiries from European Economic Area (EEA) residents, transfers of personal data outside the EEA will be conducted in accordance with GDPR Chapter V requirements.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are:
| Data Category | Retention Period |
|---|---|
| Inquiry and quote request data (no order placed) | 3 years from last contact |
| Customer order and transaction records | 7 years (or as required by applicable accounting and tax law) |
| Technical support and after-sales records | 5 years from warranty expiry or last service |
| Marketing communication preferences | Until opt-out or withdrawal of consent |
| Website analytics data (anonymized) | 26 months (standard analytics cycle) |
| Legal dispute or compliance records | Duration of dispute plus applicable statutory limitation period |
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality, analyze traffic, and improve user experience. We use the following categories of cookies:
Strictly Necessary
Essential for the website to function correctly, including session management, form submission, and security features. These cannot be disabled.
Performance & Analytics
Used to collect aggregated data on how visitors use our website (e.g., Google Analytics). This helps us understand which product pages and technical resources are most valuable. Requires consent.
Functional
Enable enhanced functionality such as language preferences, region settings, and remembered form data. Requires consent.
Marketing
Used to deliver relevant B2B advertising and measure campaign effectiveness across platforms. Only deployed with explicit consent.
You may manage your cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality. For more information, refer to your browser's help documentation.
Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Right of Access
Request a copy of the personal information we hold about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal information we hold about you.
Right to Erasure
Request deletion of your personal information where it is no longer necessary, or where you withdraw consent, subject to legal retention obligations.
Right to Restrict Processing
Request that we limit processing of your data in certain circumstances, such as while we verify its accuracy or assess an objection.
Right to Data Portability
Receive your personal data in a structured, machine-readable format and transmit it to another controller, where technically feasible.
Right to Object
Object to processing based on legitimate interests, including direct marketing. We will cease such processing unless we demonstrate compelling legitimate grounds.
Right to Withdraw Consent
Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to Lodge a Complaint
Lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.
To exercise any of these rights, please contact us at info@jindacablegroup.com with the subject line "Privacy Rights Request." We will respond within 30 days. We may need to verify your identity before processing your request.
Data Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
- --TLS/SSL encryption for all data transmitted between your browser and our servers;
- --Access controls and role-based permissions limiting data access to authorized personnel only;
- --Regular security assessments, vulnerability scanning, and penetration testing;
- --Employee training on data protection and information security practices;
- --Incident response procedures for detecting, reporting, and addressing data security events.
While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you transmit data to us at your own risk. In the event of a data breach that poses a risk to your rights, we will notify affected parties and relevant authorities as required by applicable law.
Third-Party Links
Our website may contain links to third-party websites, including industry associations, certification bodies, logistics partners, and professional platforms such as LinkedIn. These websites operate independently and are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing personal information.
Children's Privacy
Our website and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a person under 18, we will take prompt steps to delete that information from our records. If you believe we have collected such information, please contact us immediately at info@jindacablegroup.com.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our data practices, applicable laws, or business operations. When we make material changes, we will:
- --Update the "Last updated" date at the top of this page;
- --Post a prominent notice on our website homepage or relevant service pages;
- --Where required by law, notify affected individuals directly by email.
Your continued use of our website or services following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through any of the following channels:
Privacy Enquiries
info@jindacablegroup.com
Subject: Privacy Policy Enquiry
Registered Address
No. 1377 Wode Avenue, Ping'an Subdistrict, Changqing District, Jinan City, Shandong Province, China
We are committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
This Privacy Policy was last updated on June 1, 2025 and is effective as of that date. Previous versions are available upon request. This policy is governed by the laws of the People's Republic of China, without prejudice to any mandatory consumer or data protection rights applicable in your jurisdiction.